Home / Privacy policy

Privacy policy

ELISA LLC. ("we") handles personal information in accordance with Japan's Act on the Protection of Personal Information and related laws, as follows. The Japanese version of this policy prevails.

1. Information we collect

Through our contact form we collect your name, email address, message, and whether you wish to receive news from us. During consultations and contracts we may also receive contact details of the people we work with.

2. How we use it

  • To answer inquiries and arrange meetings
  • To prepare proposals and quotes, and to conclude and perform contracts
  • To send news about our services to those who opted in
  • To comply with the law

3. Disclosure to third parties

We do not provide personal information to third parties without your consent, except as required by law.

4. Service providers

Our contact form uses Google Forms, provided by Google LLC, and submitted information is stored on its service. Where we entrust handling of personal information to service providers, we supervise them appropriately.

5. Security

We use access control, multi-factor authentication, software updates and backups to protect personal information.

6. Your requests

If you ask us to disclose, correct, delete or stop using your personal data, we will verify your identity and respond without delay as required by law. Please contact us through our contact form.

7. About us

ELISA LLC. The name of our representative and our address are provided promptly on request.

Established October 1, 2026